Terms of Service

Last updated: January 11, 2025

1. Acceptance of Terms

By accessing or using MyChinaGuide ("the App"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

MyChinaGuide provides travel assistance services including but not limited to:

  • AI-powered translation and communication tools
  • City guides and travel information
  • Emergency assistance resources
  • Offline travel tools and utilities

3. User Accounts

To access certain features, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Subscription and Payments

Some features require a paid subscription. By subscribing, you agree to:

  • Pay the applicable fees for your chosen plan
  • Automatic renewal unless you cancel before the renewal date
  • Our refund policy as outlined at the time of purchase

5. Acceptable Use

You agree not to:

  • Use the App for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the App's functionality
  • Copy, modify, or distribute our content without permission
  • Use automated tools to access the service without authorization

6. Content and Information

While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or reliability of any content in the App. Travel information, including emergency contacts and local regulations, may change without notice. Always verify important information through official sources.

7. AI Translation Disclaimer

Our AI-powered translation tools are designed to assist communication but may not be 100% accurate. For critical communications, especially medical or legal matters, we recommend using professional human translators.

8. Limitation of Liability

To the maximum extent permitted by law, MyChinaGuide shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. Our total liability shall not exceed the amount you paid for the service in the past 12 months.

9. Intellectual Property

All content, features, and functionality of the App are owned by MyChinaGuide and are protected by international copyright, trademark, and other intellectual property laws.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms. You may also delete your account at any time through the app settings.

11. Changes to Terms

We may modify these terms at any time. Continued use of the App after changes constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]